Free assessment

Let’s map the work your team wants to simplify.

Tell us which commerce systems you use, where information gets disconnected, and what takes your team too much time. We’ll reply within one business day to discuss whether Unison is a fit.

We’ll focus on your company data, the workflows that matter, and how AI can help while keeping people in control.

✓A practical conversation about your systems, data, and team.
✓Bring one workflow that takes too much time today.
✓Leave with a clearer next step for connecting data and improving that workflow.
Free assessment

Tell us the systems you use and where your team loses time.

Come ready

A little context helps us make the call useful.

You don’t need a finished plan. A few details about your current tools and a workflow to improve are enough to begin.

✓The systems you use. Include commerce platforms and the tools around them.
✓A workflow that feels too manual or depends on information in too many places.
✓What better would look like for the people doing that work.
✓Who should be involved in setting priorities and review.
What we ask before we scope it →
The agenda

Understand the work before choosing a solution.

We’ll learn where your company data lives, which workflows create friction, and what a useful first step would mean for your team.

The company

Your business and the people involved.

  • What is the brand, the site, and who is on the call, including their title.
  • What kind of commerce business you run and how it sells across channels.
  • How revenue splits across marketplace, DTC, and wholesale.
  • How many brands or storefronts would sit in one account.
What they want solved

Where people lose time today.

  • The work that takes the most time or creates repeated handoffs.
  • Where people move between portals, exports, spreadsheets, and other tools.
  • Which decisions or tasks would benefit from having connected information.
  • What your team has already improved and what remains manual.
What they want Unison to run

Where AI could support the workflow.

  • Bring relevant company and product data into a shared foundation.
  • Ask questions using connected orders, catalog, or inventory information.
  • Assist with routine product and catalog work.
  • Support review of inventory and restock information.
  • Prepare updates for connected channels where the integration supports them.
  • Keep a person involved in decisions that require context or approval.
Platforms and integrations

Which systems and data are in scope.

  • Which marketplaces are live today, and which are planned. Amazon, Walmart, Faire, Shopify, WooCommerce, eBay, Etsy, TikTok Shop, and any other.
  • Which information and actions are available through each connection.
  • Who holds the login today.
  • Any channel that does not have a clean API.
The catalog

How your team identifies products.

  • Active SKUs, and whether variants are the hard part.
  • The identifier that ties a product across channels: SKU, UPC, ASIN, or something else.
  • How often price or stock disagrees between channels.
  • The days-of-cover line they reorder on.
  • Whether Faire and Shopify are one product with two prices.
Departments and how many people

Who uses the workflows and reviews the work.

  • How many people touch commerce work and who should be involved.
  • Owner: who owns the P&L, and are they on the call.
  • Finance: who sees revenue, margin, fees, and payouts. How many.
  • Merchandising: who writes listings, price, campaigns, email collects, and the homepage. How many.
  • Ops: who owns orders, stock, reorders, and purchase orders to vendors. How many.
  • Which tasks people can handle and which require review or approval.
  • Who needs access to sensitive information and who does not.
How they work today

The tools and handoffs involved.

  • The tools in the loop: seller portals, spreadsheets, Shopify, a PIM, an ERP.
  • Where information is copied or checked manually.
  • Which steps are already automated and which still need people.
The first 30 days

What a useful first step looks like.

  • What your team hopes to improve first.
  • What should stay in a person’s hands.
  • What data and access are needed to evaluate the workflow.
  • How you would recognize progress.
Before you ask

Common questions.

Engagements are scoped around your systems, workflows, and team. We’ll discuss pricing after understanding what you need. How pricing works.

Timing depends on the systems, access, and workflows in scope. We’ll discuss the implementation plan before work begins.

Unison keeps each brand’s company data in its own database, supports export, and does not use that data to train models. Access and connections can be managed. See our security & control page.

Access and approval steps depend on the workflow and integration. We’ll discuss how to keep people involved in decisions and actions that need review.

Available connections vary by platform and supported interface. See the integration catalog.