Retail channels

Bring Facebook and Instagram shop activity into one view.

Connect Meta shop orders with the catalog, product sets, prices, and availability behind them. Give your team a clearer way to coordinate social commerce with the products your business sells.

Who they are

Connect shop orders with the catalog behind them.

Bring Facebook and Instagram shop orders together with Meta catalog details, product sets, price, and availability. The shared product context helps teams understand social commerce across checkout on Facebook, Instagram, or the site.

Meta Commerce supports shops across Facebook and Instagram, with product sets representing selections from the catalog. Unison connects the shop sale and catalog context to the same product information your warehouse and other channels use.

Reads

Bring social commerce and product information together.

Connect shop orders with product catalog and availability details, with advertising context where that information is available to your team.

Shop orders

Understand sales from Facebook and Instagram.

See shop orders alongside other channel activity. Checkout on Facebook or Instagram and checkout on the site can be reviewed as part of a connected commerce picture.

Catalog

Keep catalog, product set, and availability in context.

Connect the Meta catalog and product sets with prices, availability, and shop orders. Teams can review the products offered in the shop alongside the inventory information they use to plan fulfillment.

Automations

Keep product updates visible and subject to team review.

Where catalog price or availability updates are in scope, your team can review them before they are applied. People remain in control of Commerce Manager work and social shop decisions.

Writes, held

Review price and availability changes.

When updates to catalog price or availability are agreed in scope, they can be reviewed by your team before they are applied. New products and changes to product sets remain decisions for the people managing your shop.

API and MCP

Use catalog context in AI-assisted workflows.

Bring available product, order, and availability information into AI-assisted workflows. Your team decides which updates are in scope and which require review before they are applied.

Team-owned work

Your team retains ownership of Commerce Manager.

People continue to manage work that requires the Commerce Manager interface. Unison adds a connected view of available shop and product information without taking over account ownership.

A week with this connection

Coordinate shop orders and product availability with less switching.

Bring Facebook and Instagram orders, catalog details, product sets, and availability into the same commerce workflow, helping operations teams coordinate what is offered with the product information they manage.

Review social shop orders with your other channels.

See Facebook and Instagram shop orders alongside other channel activity, with the product details needed by operations and merchandising teams.

Keep catalog availability decisions informed.

Review product availability alongside warehouse and channel context, then let the right team member decide when catalog information should change. Orders remain connected whether checkout happens on Facebook, Instagram, or the site.

The call

Plan a Meta Shops connection around your operations.

We’ll discuss who manages Meta Commerce, where checkout happens, and how your teams use catalog, product set, and availability information.

Commerce

Who manages your Meta shop?

We’ll learn who owns Meta Commerce and how your team manages the shop, so the connected workflow complements current responsibilities.

Checkout and the catalog

Where do customers check out, and which catalog do you use?

We’ll confirm whether checkout occurs on Facebook or the site and which catalog and product sets your team uses, aligning the connection with your social commerce setup.

Related

Connect social commerce with your wider channel mix.

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Your stack

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