Storefronts

Put your Salesforce Commerce Cloud catalog to work across channels.

Bring Commerce Cloud orders, catalog, inventory, and price-book context into Unison. Use AI to ask questions and prepare in-scope updates without confusing your storefront pricing with marketplace rules.

Who they are

Connect the storefront catalog and pricing context to daily operations.

Salesforce Commerce Cloud can bring together storefront orders, catalog, inventory, and price books. Unison connects available store context with channel activity so teams can investigate performance and keep site and marketplace decisions distinct. Salesforce CRM remains a separate connection.

Reads

Give AI the storefront context behind each decision.

Connect available Commerce Cloud orders, catalog, inventory, and price-book data with channel activity. Keep the storefront’s price book distinct from marketplace prices and rules.

Orders

Store orders alongside marketplace activity.

Commerce Cloud orders represent the brand’s own store and can be reviewed alongside Amazon, Walmart, and other channel sales.

Catalog and the book

The listing the site shows, and the book that sells.

The catalog comes in as the site listing. The price book stays attached to the channel, so a marketplace number is a second number, not a rewrite of the book.

Automations

Use AI to prepare changes within your pricing and approval rules.

When supported and in scope, price changes within the agreed channel price range, stock updates, or catalog changes can be prepared for review. Catalog writes must respect the relevant price book; Business Manager tasks without an available integration remain with a person.

Writes held until approved

Review price, stock, and catalog changes first.

A price within the agreed channel range, a stock count, or a catalog change can be prepared when supported. Catalog updates respect the relevant price book. Changes wait for a person’s approval unless the workflow explicitly allows a write to publish without it.

API / MCP

Access stays scoped and reviewable.

Authorized API or MCP access can provide the Commerce Cloud orders, catalog, inventory, and price-book objects granted by the brand. The connection identifies who holds credentials and which writes wait for approval.

Portal-only

Keep Business Manager tasks with a person.

Merchandising, site preferences, and other tasks available only in Business Manager remain human work unless the instance exposes them through an authorized integration. Other connected workflows can continue.

Marketplace pricing

A site update does not rewrite Amazon.

Marketplace prices remain subject to the brand’s channel-specific price range. The Commerce Cloud price book remains the pricing source for the site.

A week with this connection

Understand storefront and marketplace performance together.

Ask AI about Commerce Cloud orders, catalog, inventory, and price-book context alongside channel activity. Review a proposed stock or catalog change against the right owner and pricing rules before an authorized person approves it.

Keep store and marketplace work in context.

Review Commerce Cloud orders and catalog information alongside Amazon and Walmart activity, then focus merchandising work on the right price book and channel requirements.

The change your team approves.

A supported price update within the agreed channel range, a stock count, or a catalog change can be prepared. It waits for the Commerce Cloud administrator to approve it.

The call

Align the connection with your storefront and channel rules.

We’ll clarify which Commerce Cloud objects are available, which price book powers the site, who administers the storefront, and how proposed changes should be reviewed.

Admin

Who administers Commerce Cloud.

We ask who can grant the API, who owns Business Manager, and who should approve a catalog write.

The book

Which price book is the one that sells.

Commerce Cloud can hold more than one book. The call names the book the site sells from, so a write respects it.

Marketplaces

How marketplace prices relate to the site book.

We ask whether a channel price may differ from the Commerce Cloud price book and what price range applies to each marketplace.

The account

Whether Salesforce CRM is also live.

Salesforce CRM manages accounts and opportunities; Commerce Cloud is the storefront. If both are live, the call scopes them separately.

Related links

The storefront, then the rest of the stack.

BigCommerce, Adobe Commerce, and Squarespace are other storefronts. Salesforce is the account when the CRM is in scope too.

BigCommerce Adobe Commerce Squarespace Salesforce All integrations Platform Free assessment

Your stack

Bring your Commerce Cloud workflow. We’ll map where connected AI can help.

Free assessment →