Bring Commerce Cloud orders, catalog, inventory, and price-book context into Unison. Use AI to ask questions and prepare in-scope updates without confusing your storefront pricing with marketplace rules.
Salesforce Commerce Cloud can bring together storefront orders, catalog, inventory, and price books. Unison connects available store context with channel activity so teams can investigate performance and keep site and marketplace decisions distinct. Salesforce CRM remains a separate connection.
Connect available Commerce Cloud orders, catalog, inventory, and price-book data with channel activity. Keep the storefront’s price book distinct from marketplace prices and rules.
Commerce Cloud orders represent the brand’s own store and can be reviewed alongside Amazon, Walmart, and other channel sales.
The catalog comes in as the site listing. The price book stays attached to the channel, so a marketplace number is a second number, not a rewrite of the book.
When supported and in scope, price changes within the agreed channel price range, stock updates, or catalog changes can be prepared for review. Catalog writes must respect the relevant price book; Business Manager tasks without an available integration remain with a person.
A price within the agreed channel range, a stock count, or a catalog change can be prepared when supported. Catalog updates respect the relevant price book. Changes wait for a person’s approval unless the workflow explicitly allows a write to publish without it.
Authorized API or MCP access can provide the Commerce Cloud orders, catalog, inventory, and price-book objects granted by the brand. The connection identifies who holds credentials and which writes wait for approval.
Merchandising, site preferences, and other tasks available only in Business Manager remain human work unless the instance exposes them through an authorized integration. Other connected workflows can continue.
Marketplace prices remain subject to the brand’s channel-specific price range. The Commerce Cloud price book remains the pricing source for the site.
Ask AI about Commerce Cloud orders, catalog, inventory, and price-book context alongside channel activity. Review a proposed stock or catalog change against the right owner and pricing rules before an authorized person approves it.
Review Commerce Cloud orders and catalog information alongside Amazon and Walmart activity, then focus merchandising work on the right price book and channel requirements.
A supported price update within the agreed channel range, a stock count, or a catalog change can be prepared. It waits for the Commerce Cloud administrator to approve it.
We’ll clarify which Commerce Cloud objects are available, which price book powers the site, who administers the storefront, and how proposed changes should be reviewed.
We ask who can grant the API, who owns Business Manager, and who should approve a catalog write.
Commerce Cloud can hold more than one book. The call names the book the site sells from, so a write respects it.
We ask whether a channel price may differ from the Commerce Cloud price book and what price range applies to each marketplace.
Salesforce CRM manages accounts and opportunities; Commerce Cloud is the storefront. If both are live, the call scopes them separately.
BigCommerce, Adobe Commerce, and Squarespace are other storefronts. Salesforce is the account when the CRM is in scope too.
BigCommerce Adobe Commerce Squarespace Salesforce All integrations Platform Free assessment