Shipping and fulfillment

Bring Shippo shipping costs and tracking into order workflows.

Connect available Shippo rates, labels, carriers, and tracking with Unison. Use AI to ask about shipping activity alongside sales while keeping label purchases within the rules your team already uses.

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Who they are

Connect shipping facts without changing how your team fulfills orders.

Shippo provides shipping functionality for rates, labels, and tracking. The warehouse or storefront remains responsible for packing; Unison connects the shipping information available through Shippo with the order and channel context that teams need.

Reads

Give AI the shipping context behind each order.

Bring label, rate, carrier, and tracking details alongside order and channel information for operational questions and shipping-cost analysis.

Label

The postage that actually printed.

The purchased label lands on the order, with the service the brand already picked. You can ask what shipped without opening the Shippo dashboard.

Rate

The cost beside the sale.

The rate that was quoted, and the amount that was billed, sit next to channel fees so last month can include postage as part of the same question.

Carrier

Who carried the carton.

The carrier and the service level stay with the shipment. A week of UPS versus USPS is already on the order when you ask.

Tracking

The shipment status customers need.

Tracking comes with the label so teams can see where a shipment is without a separate lookup in Shippo.

Automations

Share shipment updates while preserving your purchasing workflow.

When supported and in scope, tracking can be sent back to the order’s channel after review. Label purchasing remains within the shipping rules and workflow your team already runs in Shippo.

✓Writes held until approved. A tracking update for the channel, or a label buy that follows a rule already live in Shippo, waits for someone on the brand when that write is in scope. The live shipment is captured first so a change can roll back.

✓Authorized access, consistent guardrails. Shippo rates, labels, and tracking are available only for the objects and permissions granted by the account. Writes remain scoped and subject to approval.

✓Portal-only, with a person. Carrier contracts, account billing, and dashboard-only settings stay with the person who holds the Shippo login. A person manages those tasks in the portal while Unison uses the shipment information available through the integration.

A week with this connection

Understand postage and tracking alongside the sale.

Ask AI about label costs, carrier mix, and open tracking with the order and channel context available in Unison. Review any in-scope tracking update before it returns to a channel; your team continues to purchase labels through its existing Shippo workflow.

The call

Fit Shippo to your shipping and cost workflows.

We’ll confirm whether Shippo purchases labels or provides tracking, which carrier services are in use, and how shipping costs should appear in operational analysis.

Label purchasing

Does the brand buy postage through Shippo?

We ask whether Shippo purchases labels or whether another tool prints them and Shippo provides tracking only. The call identifies who holds the account.

Carriers

Which services are already live.

Which carriers are on, and whether a person still picks the service at pack time. The shipping rule stays the brand's.

Margin

Does the rate belong beside the sale?

Whether label cost belongs in the margin question, next to marketplace fees, so last month can include postage without a separate export.

Writes

What waits for a person.

The call names which objects are read, and which writes wait for a person. Tracking back to the channel is one conversation. Buying a label through a new rule is another.