Shipping and fulfillment

Make ShipStation shipping activity easier to understand.

Bring ShipStation shipments, carrier details, label costs, and tracking together with order context in Unison. Use AI to investigate shipping questions while keeping label purchasing and service selection within your existing workflow.

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Who they are

Connect ShipStation shipments with the orders they fulfill.

ShipStation helps teams manage imported orders, labels, and shipping. Unison connects available shipment, carrier, cost, and tracking context to order activity so teams can ask better questions without changing how labels are purchased.

Reads

Give AI the delivery and cost context around each order.

Bring shipment, carrier, label cost, and tracking details into the workflow. Compare shipping activity with order and channel information without a separate manual lookup.

Shipments

The carton that left the station.

Each shipment sits on the order that imported into ShipStation, so you can see what printed without exporting the day's grid.

Carrier

The service the rule already chose.

The carrier and the service stay with the shipment. A week of mix is already on the order when you ask how the brand shipped.

Label cost

Postage beside the channel fee.

The cost of the label joins the order so last month can include shipping cost beside fees, in the same breath as the sale.

Tracking

The update the channel still needs.

The tracking number stays with the shipment and can be reviewed alongside the channel that needs to notify the shopper.

Automations

Keep tracking connected while label decisions stay with your team.

When supported and in scope, tracking can be prepared for the channel that received the order. Buying a label, selecting a service, or changing a ShipStation automation remains with the person or rule your team already uses.

✓Writes held until approved. Sending tracking to the channel waits for someone on the brand when that write is in scope. Buying a label, changing a service, or touching a ShipStation automation stays with the person or the rule already running there.

✓Authorized access, consistent guardrails. ShipStation shipments, labels, and tracking are available only for the objects and permissions granted by the account. Writes remain scoped and subject to approval.

✓Portal-only, with a person. Import maps, packing slips, carrier accounts, and a setting that only lives in the ShipStation portal stay with a person. Unison does not add a new column for those. Someone on the brand does the work in the portal.

A week with this connection

Understand shipping spend and shipment progress in context.

Ask AI about postage, carrier mix, and open tracking alongside channel sales. Review any supported tracking update before it returns to the channel, while the people and rules already responsible for label purchases continue to manage ShipStation.

The call

Align ShipStation with your order and shipping workflows.

We’ll confirm which channels import orders, who purchases labels, what shipment details are available, and how shipping cost should be used in analysis.

Imports

Which channels already send orders here.

We ask which channels already import into ShipStation so each shipment can be understood with its originating order.

Who prints

Who is allowed to buy a label.

A person, a rule, or both. The purchase stays with that habit. The call names who holds the login.

Margin

Should postage sit beside the fee?

Whether shipping cost should sit on the margin, so a question about last month can include the label next to channel fees.

Writes

What waits for a person.

Which objects are read, and which writes wait for a person. Tracking back to the channel is in that conversation. A new label buy is not assumed.